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Most computers come with microsoft windows preinstalled, and then some more software such as virus scanners, cd burning apps, and often some "crapware". The manufacturer actually gets paid for preinstalling some of that software, in particular the crapware and often the virus scanner (which will have a limited subscription).

One can get a refund not only for windows, but also for all the other preinstalled software, even when the manufacturer actually got paid for including it! So if one wants a cheap computer... get one that was already made extra cheap though inclusion of lots of unwanted crapware, then ask for a refund Smiling .